Product returns are accepted when the following conditions apply:
1) For defective products:
Returns are accepted within 3 days if the product is found to be defective (manufactured) and provided it has been notified immediately upon receipt of our product by telephone. In this case we offer:
- Replace the product with the same product or
- Replacement of the product with other equal value products with shipping and shipping costs of our own.
2) For non-defective products or wrong customer selection:
In this case the packaging of the products should be intact, complete and free of damage so that they can be resold with shipping and shipping costs borne by the customer.
Also if the refund is accepted by us as all the above conditions are met, the money is not refundable but the customer's account is credited for purchasing other products